Urban Company: InstaHelp &more

What it is

Urban Company is a home services app from Urban Company, filed under House & Home. It is free, rated Everyone, and has been on Google Play since April 15, 2015. The most recent update in the data is October 28, 2026.

The listing describes it as a platform where you book professionals to come to your home. The headline promise is service in under 30 minutes for some categories.

What it does well

The rating is the first thing to note. The app sits at 4.82 stars from 2,119,814 ratings, with 10,000,000+ installs. Of those ratings, 89.2 percent are five stars and 7.4 percent are four. Only 0.4 percent are two stars.

The service list is broad. Cleaning covers bathrooms, kitchens, whole homes, sofas and carpets, and pest control is included. Repairs cover plumbers, electricians, carpenters, and appliances such as air conditioners, washing machines, refrigerators, water purifiers, microwaves, geysers, televisions, chimneys and stoves.

Beauty and wellness is its own section: salon and spa visits at home, massage, waxing, manicure, pedicure, facials and haircuts for men. There is also a home improvement group with painting, seepage repair and decorative wall panels.

Two items are less obvious. InstaHelp is a quick household help option, and the listing says help can arrive in 15 minutes. Native is a water purifier product the description says needs no service for two years. Those are the developer’s statements.

Where it falls short

The data holds no pricing. The app is free to download, but the cost of any booking is not stated, so you will not learn it here.

Coverage is vague too. The page says services are available across cities without naming them, and the under 30 minutes promise is described for instant services only. Do not assume every service is available in your area.

On the ratings side, 1.9 percent of voters gave one star. That is low, though across two million ratings it is still a large group.

Who it suits

It fits people who would rather book a trained professional through an app than hunt for a local contact, and who want one place for repairs, cleaning and beauty visits. If you need a service outside the categories above, the listing gives no sign it is offered. Check city availability and the price shown at checkout before committing.