Grab - Taxi & Food Delivery

What it is

Grab is a transport and delivery app from Grab Holdings, listed under Travel & Local. It first appeared on Play on May 30, 2013 and was last updated on 2026-10-20. It is free to download and rated Everyone. The listing calls it the number one all-in-one app in Southeast Asia, which is the company’s own claim.

What it does well

The range is the main point. On the ride side, the listing names taxis, carpooling, car hire, luxury cars and minibuses. It also mentions options such as a pet-friendly ride, cars with bicycle racks, booster seats for small children and a service for riders who need extra assistance. Drivers can be reached through a built-in translation feature, according to the text.

On the delivery side, GrabFood handles restaurant orders and GrabMart handles groceries, health and beauty items and gifts, with the listing saying delivery can arrive within 30 minutes. GrabExpress sends parcels with insured couriers. Beyond that, the app includes GrabPay for cashless payments, GrabGift digital gift cards and GrabInsure insurance plans.

What the ratings show

The score is 4.79 from 16,810,674 ratings, with 100,000,000+ installs. Five stars account for 90.8% and four stars for 4.3%. In the middle, 0.9% gave three stars and 0.4% gave two. The one-star share is 3.5%, which is much larger than the two-star share. That shape often means a small group had a bad experience and rated at the extreme. The data cannot say what the problem was.

Where it falls short

The regional focus is the biggest limit. The listing speaks about Southeast Asia, and some services carry local names and partners, such as taxi drivers from a named care agency. It does not list which cities offer which service, so a user cannot tell from the page whether, for example, GrabPet is available nearby.

Pricing is also missing. The text promises upfront fixed rates with JustGrab or GrabTaxi, but it gives no example fares, fees or delivery costs.

Who it suits

It suits residents of, or visitors to, the regions Grab serves who want rides, takeaway, groceries and payments in a single account. Travelers elsewhere should check coverage first, since the listing does not.